The work business and IT keep changing a lot. Everyone in the IT industry needs to keep updated on the top technology trends in business and technology for 2023. 

In the past few years, the world has seen huge instabilities including disruption in supply chains, economic inflation, and even an unprecedented outbreak and lockdowns. These changes have turned the way people do their business and operate everything. Many business leaders say that this situation has never been more challenging. Fortunately, people have realized top technology trends now to help ready-to-adapt leaders thrive in upcoming years. 

One of the first-and-foremost things to overcome challenges is to adopt the Top Technology Trends for 2023. After all, entrepreneurs began to equip their organizations with the latest and top technology trends. With that in mind, take a look at some of the Top Technology Trends for 2023 (Gartner Research). To see how business leaders and entrepreneurs optimize their businesses for future growth. Explore more about the Top Technology Trends for 2023 here. 

Technology Trends for 2023: What business priorities are first? 

Business leaders and entrepreneurs expect trends for 2023 to influence their enterprise strategies in the upcoming years. Market leaders define four essential priorities: 

  • Optimizing the resilience, operations, and trust within the company. 
  • Scaling business solutions, and product delivery everywhere. 
  • Pioneering customer engagement, responsive actions, and opportunities. 
  • Following sustainable technology solutions. 
Related post: Technology in tourism reshaping the travel and hospitality industry globally 

Top Technology Trends for 2023: Optimize – Scale – Pioneer – Pursue 

Optimizing the operation via technologies – Trends for 2023 

The top technology trends for 2023 help optimize IT systems for better reliability, and data-driven decisions and maintain the value and integrity of AI systems. Let’s see the top technology trends in the priority, digital immune system (DIS). 

Digital Immune System (DIS) – A trend for 2023 increases end-user satisfaction 

As Chief Information Officer takes on creating revenue responsibility and testing approaches to deliver robust and business-critical solutions. It somehow provides high-quality user experiences. Talking of the top technology trends in 2023 for business today is Digital Immune System (DIS). This top technology trend, DIS, combines software engineering solutions such as observability, automation, and software testing to improve customer experiences. 

DIS helps protect against business operations and security threats. Gartner (2025), predicts that businesses will invest in building a strong digital community, increasing user satisfaction via software applications. Among IT companies, IT outsourcing companies can consider DIS in the web and mobile app development projects to boost end-user satisfaction. 

Applied Observability – Use top technology trends AI to give suggestions 

Business leaders use applied observability as one of the top technology trends, Al, to give recommendations. Since it helps monitor and react to data proactively in a well-organized and integrated way throughout the enterprise. Thanks to the application of applied observation, entrepreneurs shorten the time for making critical decisions while facilitating faster and planning accurately. Lots of IT outsourcing companies see AI as the future technology to help boost the efficiency of their custom software development projects. 

AI Trust Risk & Security Management (Al TRiSM) – Makes it easier to interpret 

Currently, IT companies, especially IT outsourcing companies use Al TRiSM in their web and mobile app development projects. Dedicated development teams use Al-based technology to ensure a trustworthy, reliable, and effective manner. Besides, Al helps protect the exchanged data, manage governance, and privacy, and detect abnormalities to protect essential information. As one of the top technology trends for 2023, AI TRiSM includes tools and measures to make IT-based solutions easier to interpret while ensuring privacy and security. BY 2026, it is predicted that AI models help firms achieve 50% result improvements such as adoption, business goals, and user satisfaction stated by Gartner

Related post: What makes Vietnam emerge as the ideal IT outsourcing country?. 

The second priority for Top technology trends 2023: Scale for business solutions and delivery 

Cloud-based platforms for every industry 

According to Gartner’s report, more and more firms use cloud-based platforms to compel agility, speed-to-innovation, and time-to-value acceleration. Cloud-based platforms include cloud-based software, infrastructure services, and pre-integrated but flexible tools. Take a look at the cloud-based platform, cloud-computing in the food and beverage industry. It helps analyze data to define market size, consumer habits, product strategies, and marketing actions. As one of the top technology trends, cloud-based platforms in the e-commerce software development industry use AI to reach larger markets at a much lower cost. Understanding the best technology trends in 2023, IT outsourcing companies see cloud-based platforms as effective applications for many custom software development projects. 

Platform engineering – Accelerating digital delivery 

Modern software architectures continue growing in complexity. Gradually, end-users are forced to use services with little knowledge of technology. To deal with these challenges, platform engineering has risen the way. Gartner considers platform engineering as one of the top technology trends for 2023. 

The technology application harmonizes between service providers and end-users to deliver a set of self-service tools, and capabilities, and accelerate digital delivery. According to a report by Gartner, 80% of IT companies will build platform teams and 75% of them are developer self-service portals. IT outsourcing companies like Adamo have started building management systems to manage their employees and their work performance via mobile apps and web application systems. 

Wireless-value realization – 50% of enterprises are expected to use wireless technology

By 2025, Gartner predicts 50% of companies use wireless-value technology to deliver capabilities such as business operations and communications. It rises from less than 15% up to 50%. These top technology trends for 2023 refer to the widening range of next-level wireless technologies. It delivers value beyond communications, starting from location tracking, and radar sensors, to ultra-low-power energies. 


Pioneer customer engagement – 3rd priority 

Superapps – Increasing demands for mobile-first experiences 

Among top technology trends for 2023, superapps are expected to have many opportunities to grow shortly. A one-in-all and versatile mobile app will replace numerous apps in daily life or business operations. 

Gartner says that over 50% of the population would be active users of superapps compared to various single mobile apps. Superapps can have multiple apps, which will be add-ons and give benefits to users. The presence of superapps helps increase demand for mobile-first experiences. Looking at top technology trends for 2023, superapps seem to get more attention for business leaders and IT outsourcing companies also. 

Adaptive Al – Changes in post-deployment 

One of the top technology trends for 2023 for entrepreneurs and IT outsourcing companies is adaptive AI. It enables businesses to self-adapt in production and forces deployment processes through real-time feedback from previous actions and machine experiences. 

By 2026, Gartner states that firms applying adaptive AI practices can outperform their competitors in the AI operating environment by at least 25%. For example, adaptive AI practices in the food industry help improve food safety management. This system switches monitoring procedures to a digital platform. Also, it allows food safety managers to review their progress through a real-time dashboard. Besides, on-demand food delivery software, and food safety management software applications are also emerging trends for restaurants and food production companies. 

Metaverse technology – Emerging top technology trends for 2023

Recently, the metaverse has been emerging in the world, so it’s still one of the top technology trends for 2023 and beyond that businesses should consider. Metaverse allows users to replicate and improve their physical activities. It helps transport and extend physical activities into a virtual world. For example, IT outsourcing companies state that metaverse is often applied in education software development projects. People see metaverse in various forms such as gamification, hands-on practice, etc to improve learning experiences and learning speeds. 

Related post: Impacts of technology in education: changing the learning industry 

Sustainable solutions for technologies 

Sustainable technology – Boosts the efficiency of IT services 

Experts from IT outsourcing companies state that delivering technology itself will not be enough in 2023 and beyond. That’s why we have the term sustainable technology. Sustainable technology is a framework of technology solutions, which increases the energy and efficiency of IT services and products. 

Among many top technology trends for 2023, it supports the firm’s sustainability via technologies such as traceability, analytics, etc. Besides, it also helps end-users achieve their sustainability purposes. For entrepreneurs, investing in sustainable technology has the potential to push operational resiliency and financial performance while creating growth opportunities. 

The bottom line 

Technological aspects never stay stable. If you want to optimize your business goals and undergo a full digital transformation, keeping updated on the top technology trends for 2023 is critical. Check out blogs to get updated on the top technology trends for various industries. 


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