We follow Agile/Scrum methodology with 2-week sprints. The typical flow:
First 2 weeks (Planning): Project breakdown into sprints, requirement Q&A sessions, database design, and UI design (when applicable). We confirm scope and acceptance criteria before any code is written.
Sprint cycle (every 2 weeks): Sprint plan → daily 15-minute standups → development → weekly written progress report → end-of-sprint product demo via video call. You see working software every 2 weeks, not at the end of the project.
User Acceptance Testing (UAT): A 2-week phase after development completes. You review the entire product and report any remaining issues. We fix them during this phase before final delivery.
Delivery: Source code handover via GitHub, deployment support to your server, plus complete documentation (test cases, user guides, system flowcharts).
Post-launch warranty: 3 months of free bug fixing as standard. For projects over US $50,000, warranty extends to 6 months. Bug fix turnaround is 1 to 3 working days depending on severity. For urgent issues (server outage, security incident), our CTO and PM are reachable via hotline including nights and weekends.